Update on Hurricane Florence – Important Info and Phone Numbers from Sen. Thom Tillis this week.
Friends and Neighbors,
Parts of North Carolina are seeing an unprecedented amount of rainfall that is causing extremely dangerous situations. Please continue to listen to emergency officials and take the necessary steps to keep you and your family safe. North Carolina has already been granted a
Major Disaster Declaration
Public Health Emergency Declaration
to streamline recovery and rescue efforts, and I will continue to ensure we have the resources needed to rebuild from Hurricane Florence.
Instructions on how to plan and prepare for severe weather as well as access to real-time weather, flooding, traffic and shelter information can be found at
For life-threatening emergencies, call 911.
For a toll-free hotline to speak with a trained specialist, call 211. They can provide you information on shelters, evacuation routes, storm clean-up, volunteer needs, and locating food and water. The service is available 24/7.
For road closures, call 511.
For Coast Guard search and rescue, call 1-757-398-6700.
For help finding fuel/gas, visit
or download the app.
For shelter locations, visit
For volunteer opportunities, visit
Veteran Hurricane Hotline Number: 1-800-507-4571
Veteran Pharmacy Customer Care: 1- 866-400-1243
*If you have trouble contacting emergency officials, my staff can be reached at (704) 589-7493.
Customers may also report an outage or view current outages using the
online outage map
Duke Energy also will provide updates on
to keep customers informed if significant outages occur.
Crews will work as fast as possible to restore power. Please call your local power company for more information (See below).
Below is some important information as North Carolina begins recovering from Hurricane Florence. Please know my office will be there every step of the way.
NC Department of Agriculture Disaster Information
FEMA Helping Pets
FEMA Public Assistance Fact Sheet
FEMA Increased Cost of Compliance Coverage
NFIP Call Center Fact Sheet
NFIP Fact Sheet found
NFIP Advance Payments Under Standard Flood Insurance Policies found
Current list of Road Closures
How To Apply For Aid
Apply online at
. Constituents may call the registration phone number at 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.
FEMA has an app for constituents to upload pictures in order to document damage, apply for assistance, learn about the process, locate nearby shelters and local assistance in addition to numerous links and documents to help with preparedness, emergency relief and clean up/removal.
For continued updates on Hurricane Florence, please follow me on
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